Delete Your Kids Shelf Account
Last Updated: September 30, 2026
Parent accounts are optional. If you created one, you can delete it at any time, in the app or by email. Deleting your account permanently removes it from our server.
Delete in the app
- Open Kids Shelf and go to Settings (enter your parent PIN if you set one).
- Under Parent Account, tap Delete Account.
- Confirm. Your account is deleted immediately.
Delete by email
If you no longer have the app, email [email protected] from the email address of your account, with the subject "Delete my Kids Shelf account". We will delete the account within 30 days and reply to confirm.
What is deleted
- Your email address and name
- Your password (stored only as a secure hash) and any password-reset code
- Any notification tokens linked to your account
What is not affected
- Your children's profiles and progress are stored only on your device, not in your account. They stay on the device until you delete them in the app or uninstall it.
- Anonymous lesson feedback (quiz answers and ratings) was never linked to your account or your child, so it cannot be matched to you. It is deleted automatically after 12 months.
Questions? Email [email protected] or see our Privacy Policy.